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This store has earned the following certifications.
Japanese Steel Knife Core, Super Sharp - High-Performance Blade: The SHAN ZU chef's knife core is crafted from AUS-10 Damascus Japanese steel, known for its exceptional hardness (62 HRC), rust-resistance, and wear-resistance. This ensures your knife maintains its sharpness for a long time.
REAL Damascus Knife, Not Lazer Etched - Advanced Forging Technique: Unlike simple laser-etched blades, SHAN ZU Damascus chef knives are made through a complex process of layering carbon steel sheets and applying multiple heat treatments. The blade pattern emerges only after meticulous folding and forging, making it even more distinctive.
A Total of 67 Layers Steel, Long-Lasting Use - Enhanced Durability: Our chef knife is forged with 67 layers of steel, significantly improving wear-resistance, rust prevention, and toughness. This design makes it an incredibly durable and reliable utility knife that can withstand heavy use.
G10 Handle, Comfortable Grip & Solid - Premium Ergonomic Design: Equipped with a frosted glass fiber G10 handle, the SHAN ZU chef knife offers a comfortable and solid grip. This ergonomic design provides a balanced professional tool for high-performance cutting.
LIFETIME PROMISE - Customer Support: We are committed to your satisfaction and happiness in the kitchen. If you have any questions or concerns about your SHAN ZU knife, please do not hesitate to contact us. We are here to solve any problems and ensure your experience with our product is flawless.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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